Quality Service Guarantee

It is paramount that prompt neuropsychological services and reports are provided; unfortunately this is not always the case.

At Synapse Neuropsychology we are very confident about the professionalism and international world-leading calibre of our services; we therefore charge our full fee only if our report is provided to you within 10 business days of settlement of our account.

In the unlikely case that this is not possible, we offer a 5% discount in our fee for every day beyond 10 business days since settlement that it takes for us to provide you with your report*.

(*Provided that you have given us a correct email address in order to expedite delivery of each report; this guarantee applies to bookings in which this website is cited when you make the booking.)​