It is paramount that prompt neuropsychological services and reports are provided; unfortunately this is not always the case.

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At Synapse Neuropsychology we are very confident about the professionalism and international world-leading calibre of our services; we therefore charge our full fee only if our report is provided to you within 10 business days of settlement of our account.

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In the unlikely case that this is not possible, we offer a 5% discount in our fee for every day beyond 10 business days since settlement that it takes for us to provide you with your report*.

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(*Provided that you have given us a correct email address in order to expedite delivery of each report; this guarantee applies to bookings in which this website is cited when you make the booking.)​